Support

Last updated 10 November 2026

Need help with PieceSort? Most answers are below. If yours is not, get in touch and we will reply as soon as we can.

A purchase did not arrive

Close the game fully and open it again, then use Restore purchases in the shop. If it is still missing, email us with the date of the purchase (never send card details).

Refunds

Purchases are handled by Apple or Google. Request a refund at reportaproblem.apple.com on iPhone, or from your Google Play order history on Android.

My progress is gone

PieceSort saves progress on your device only. Deleting the app, or moving to a new phone without restoring a backup, removes it.

Contact us

Email support@r5iot.com. Tell us your phone model and what happened, and we will help.

PieceSort is made by R5iot LLC.